Tutorials · Wi-Fi
How to Improve Wi-Fi Roaming With 802.11k and 802.11v
Help phones, laptops and scanners move smoothly between access points without dropping calls.
Before you start
- Access points managed together on one controller
- Consistent SSID and security settings on all APs
Step by step
Use identical SSIDs
Same name, security and VLAN on every access point; otherwise devices see different networks.
Enable 802.11k
Neighbour reports tell clients which access points are nearby, so they scan less and roam faster.
Enable 802.11v
BSS transition management lets the network suggest a better access point to a client.
Tune minimum RSSI carefully
A minimum-signal threshold can push 'sticky' clients to roam, but set it too high and clients disconnect. Start around −75 dBm.
Test while walking
Run a voice or video call while walking the building and note any drops.
Pro tips
- Overlap cells by 15–20% at your design signal level.
- Reduce transmit power so clients do not cling to distant access points.
FAQ
Frequently asked questions
Why does my phone stay connected to a far-away access point?
Many clients are 'sticky'. 802.11k/v and correct power levels encourage them to roam.
Keep learning
Related guides
Wi-Fi 8 explained
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Read more →Stuck on a step?
Ask Navijin technical support or an authorised partner for help with your configuration.