How to Use NavCloud AI Insights to Fix Problems Before Users Notice

Step by step

1. Open Insights

   In NavCloud, open Insights. The network health index summarises availability, configuration hygiene and security posture across all your sites.

2. Start with High priority

   Findings are sorted by priority. Typical high-priority items: a site below the 99% service target, cameras or NVRs offline, or administrators without two-factor authentication.

3. Follow the recommended action

   Each finding says what to do, for example: run RF Optimization to assign a non-overlapping channel plan, standardise on one approved firmware per model with a scheduled upgrade, or enable 2FA in Security Center.

4. Clean up the inventory

   Insights flags devices that are not assigned to a site, and cameras seen on the network but missing from the inventory. Assign and add them so alarms, reports and topology are complete.

5. Set a baseline for rogue-device detection

   Open Endpoints and approve the current devices as the baseline. New, unknown devices are then reported as findings.

6. Review weekly

   Check Insights once a week, and run the network patrol health check before every customer review or SLA report.