SUPPORT

CYBERSECURITY VULNERABILITIES

Security Vulnerability Disclosure Policy

 

Navijin Technology LLC (“Navijin”, “we”, “us”) is committed to ensuring the security of our products, services, and systems.

We value the security community and encourage responsible disclosure of vulnerabilities.

 

Report a Security Issue

 

If you believe you have discovered a security vulnerability in any Navijin product, service, or website, please report it to us responsibly.

 

Contact Information:

Email: support@navijin.com

 

Please include the following details:

- Description of the vulnerability

- Affected product or service

- Steps to reproduce the issue

- Proof of concept (if available)

- Your contact information

 

Response Commitment:

- Acknowledgment within 48 hours

- Investigation and validation by our security team

- Regular updates on progress

- Notification upon resolution

 

Responsible Disclosure Guidelines:

- Act in good faith

- Avoid privacy violations

- Do not exploit vulnerabilities beyond proof of concept

- Do not access or modify user data

- Do not disrupt services

 

Out of Scope:

- Issues requiring physical access

- Social engineering attacks

- Spam or phishing unrelated to Navijin

- Denial-of-service attacks without impact evidence

 

Safe Harbor:

Navijin will not take legal action against researchers who follow this policy and act responsibly.

 

Optional:

Navijin may recognize or reward valid security findings.

 

Last Updated: April 2025