Fewer site visits
Configure, upgrade, back up and troubleshoot devices remotely over a secure tunnel.
Cloud platform
Navijin Cloud · cloud.navijin.com
Every site, every device, one cloud dashboard
Navijin Cloud is the management platform for Navijin networks. Integrators, MSPs and IT teams can provision, monitor, secure and maintain gateways, Wi-Fi, switches and cameras across hundreds of customer sites from a browser, without visiting each site.
- Zero-touch
- Claim devices by serial before install
- Multi-site
- Sites, groups, maps and floor plans
- Secure
- Two-factor login and audit log
- Open
- REST API for integrations
Why cloud management
Built for the people who run many networks
Faster rollouts
Zero-touch provisioning: devices pick up their configuration as soon as they are connected.
Problems found first
AI insights, alarms and a network patrol health check catch issues before customers call.
Proof of service
Monthly SLA reports in PDF for every customer.
One view of everything
Gateways, Wi-Fi, switches, endpoints and cameras on the same dashboard.
Tailored to your team
Turn modules on or off with feature visibility, and give each administrator the right access.
Platform modules
Everything you need to operate the network
Navijin Cloud is modular. Enable only the features each deployment needs.
- L1
Dashboard & AI Insights
A live overview of every site, AI-generated findings and recommendations, and a full-screen monitoring wall for the NOC.
- L2
Network & sites
Devices, gateways, device groups, sites with a world map, floor plans showing access points and cameras, topology, and endpoint discovery with rogue-device detection.
- L3
Zero-touch provisioning
Claim devices by serial number before installation. Gateways are provisioned and managed through the industry-standard TR-069 protocol and a secure Navijin VPN tunnel.
- L4
Wi-Fi management
SSID profiles pushed to many access points at once, plus RF optimisation for channel and power planning.
- L5
Clients & captive portal
Online clients and client history, access control, captive portal accounts and vouchers for hotels, cafés and venues.
- L6
Branch connectivity (SD-WAN)
Overlay networks between branches with link monitoring, so multi-site customers can connect offices securely.
- L7
Policy & security
Firewall policies, address and service objects, port forwarding, and a security center for events across the estate.
- L8
Video surveillance
Camera and NVR inventory, status monitoring and a camera wall.
- L9
Log, report & alarms
Traffic, user, device and alarm analysis, monthly SLA reports, alarms with notification settings, and a full audit and task log.
- L10
Maintenance
Signed firmware distribution, scheduled reboots, upgrades and backups, configuration backup and restore, and remote diagnostics (ping, traceroute, speed test).
- L11
Assets & warranty
Track customers, invoices and warranty status for every installed device.
- L12
Administration & API
Multiple administrators, two-factor authentication, feature visibility controls and REST API tokens for integration with your own tools.
How it works
From unboxing to managed in minutes
- 01
Claim
Add the device serial number to a customer site in Navijin Cloud, before or after installation.
- 02
Connect
Plug the device into the Internet. It connects securely to Navijin Cloud and receives its configuration.
- 03
Manage
Monitor, configure, update and troubleshoot from the dashboard, for one site or hundreds.
- 04
Report
Share SLA reports and insights with customers to prove the value of your service.
Who it's for
Designed for integrators, MSPs and IT teams
System integrators & MSPs
Manage every customer network from one account and offer managed-service contracts.
Hotels & hospitality groups
Guest Wi-Fi, captive portal vouchers and central control across properties.
Retail & restaurant chains
Standard branch configurations, remote support and branch connectivity.
Education campuses
Wi-Fi profiles, client visibility and floor plans across buildings.
Enterprises with branches
Secure branch connectivity, firewall policy and central firmware management.
ISPs
Remote provisioning and monitoring of customer gateways at scale.
Cloud-ready hardware
Manage these Navijin devices from the cloud
Navijin gateways running NavGW-OS and access points running NavAP-OS connect to Navijin Cloud. Ask our team about cloud support for other models.
FAQ
Frequently asked questions
What is Navijin Cloud?
Navijin Cloud is a web-based platform for provisioning, monitoring and managing Navijin gateways, Wi-Fi, switches and cameras across many sites from one dashboard.
How do devices connect to Navijin Cloud?
Supported gateways connect outbound to Navijin Cloud over the Internet using the TR-069 management protocol and a secure Navijin VPN tunnel, so no inbound ports need to be opened at the customer site.
Is Navijin Cloud secure?
Administrator accounts support two-factor authentication, every action is recorded in the audit log, and firmware is distributed as signed images.
Can I integrate Navijin Cloud with my own systems?
Yes. Navijin Cloud provides a REST API with access tokens for integration with ticketing, billing or monitoring tools.
Can I offer managed services with Navijin Cloud?
Yes. Navijin Cloud is designed for integrators and MSPs to manage multiple customers, with sites, assets, warranty tracking and monthly SLA reports.
How do I get access?
Contact our sales team to request a demo or an account. Existing users can sign in at cloud.navijin.com.
See Navijin Cloud in action
Book a live demo with our team, or sign in if you already have an account.